1. We are committed to providing professional customer service and timely assistance. If you have any questions regarding Pet Supplies, orders, shipping, returns, refunds, or other inquiries, please feel free to contact us.
2. Company Name
LULU MACY LLC
3. Business Address
Please contact our customer service team for applicable business address information.
4. Business Email
Please contact us through our business email for assistance.
5. Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM (U.S. Business Hours)
6. We strive to respond to all customer emails within 1–2 days. Response times may be extended during weekends, holidays, or periods of high inquiry volume.
7. Please include your order number and a detailed description of your inquiry when contacting us so we can assist you as efficiently as possible.